Updated January 2024
1. Introduction
1.1 By becoming a member of ARUgreen you accept the terms
and conditions as set out below. This is operated by Green Rewards Limited
trading as Jump.
1.2 For more information about your ARUgreen account please
contact us on 0207 326 5055 (Mon-Fri, 9am-5:30pm), via email at [email protected] or
via post at 141 – 147 Acre Lane, London, SW2 5UA. We aim to respond to written
enquiries within 3 working days.
2. Joining ARUgreen
2.1 In order to become a member of ARUgreen you must be 18 years
of age and an employee of Anglia Ruskin University.
2.2 To create an account you must register through the
website www.arugreen.teamjump.co.uk, ARUgreen app or
by calling us on 0207 326 5055 (Mon-Fri, 9am-5:30pm).
2.3 In order to create an account you must have a valid
Anglia Ruskin University email address. Only those email addresses identified
as belonging to the University shall be allowed to register for the programme.
2.4 Upon registration you will be asked to provide personal
information about yourself (work email address, first name, surname) and you
will be asked to assign yourself to a workplace team. We will handle this
information in accordance with our Privacy Policy. It is your responsibility to
ensure that any information you supply is accurate and kept up to date. We
reserve the right to suspend or cancel your account, cancel any points earned
and refuse access to the website at any point if we suspect that the
information you provide is inaccurate.
2.5 We reserve the right to refuse membership without
liability for any reason.
2.6 The named account holder is responsible for all
transactions that take place on the account, for ensuring that the account
details are accurate and that your account is not accessed by anyone other than
yourself.
3. Earning Green Points
3.1 Through ARUgreen you will be able to earn ‘Green Points’
for taking certain actions, as communicated on our website. We reserve the
right to change the actions and the amount of Green Points that you earn for
taking actions at any point.
3.2 The specific actions, earning rates and frequency for
which you can earn Green Points are displayed on the ARUgreen website and it is
your responsibility to ensure that you understand this.
3.3 For actions which are only eligible to be awarded a
certain number of times within a defined time period, we reserve the right to
reject the award of Green Points if you exceed the allowed number. You may
raise a dispute about any rejections by emailing us at [email protected].
After investigating your claim any decision we make to award or not to award
Green Points is final.
3.4 You may only earn Green Points for the 2 weeks
immediately preceding the current date and not for any date in the future.
3.5 Whilst we will endeavour to award Green Points in a
timely manner, we are not liable for any delay in awarding Green Points that
may arise.
3.6 Green Points are non-transferrable and non-refundable.
There is no alternative and points have no cash value.
4. Winning Prizes
4.1 The prizes available to you through participation in the
scheme are set out on the ARUgreen website and app and are subject to change at
any time. We will notify you of any changes to the prizes available.
4.2 Reasonable efforts will be made to check the legitimacy
of the points-earning submissions made by winning members. If there is
suspicion that points are being earned deceitfully or incorrectly then efforts
will be made to contact the member and adjust these points.
4.3 You will be contacted via email or telephone if you have won a
prize. It is your responsibility to respond to this contact in a timely manner
in order to claim your prize.
4.4 There is no cash alternative to the prizes offered, and
you may only choose your prize from the options presented to you.
4.5 Vouchers are supplied by external companies and any
delay in fulfilment of these vouchers is not the responsibility of ARUgreen.
5. Team Competition
5.1 Through the programme members may be able to win donations for
local community projects and charities. If applicable, details about how
members may be able to win donations for local community projects and charities
are set out on the ARUgreen website and app and are subject to change at any
time.
6. Email communications
6.1 As part of the programme, and in order to communicate
with you about your participation and performance in the programme, you will
receive regular email communications to the email address that you provided at
sign up. These will include, but aren't limited to; service emails
(registration confirmation, password reset, deactivation etc.); weekly reminder
emails; and monthly newsletters.
6.2 You can unsubscribe from email communications at any
time by using the unsubscribe link featured in each email or by contacting us
at [email protected] or
by calling 0207 326 5055 (Mon – Fri, 9am – 5:30pm).
7. Maintaining your account
7.1 You are responsible for making sure that the information
on your account is correct. You can check your account details and make changes
by visiting the ‘My Account’ area of the website.
7.2 You can close your account at any time by contacting us
at [email protected] or
by calling 0207 326 5055 (Mon-Fri, 9am-5:30pm)
7.3 You are responsible for the security of your account and
the log in details used to access your online account information. You should
notify us immediately if you suspect that someone else knows your log in
details so that we can suspend your account pending issuance of new log in
information. We will not be responsible if any of your Green Points are altered
by someone else in possession of your log in details.
8. Collection and use of data
8.1 The data we collect and the ways in which we use it are
set out in our Privacy Policy, which forms part of these
Terms and Conditions.
8.2 Any information collected from you will be treated in
accordance with the General Data Protection Regulations (2018).
9. Miscellaneous
9.1 We may make changes to these Terms and Conditions and
will give you as much notice as we reasonably can regarding these changes.
Activity on your account after such a notification will constitute acceptance
of the revised rules.
9.2 Green Rewards Limited is registered in England &
Wales under company no. 7490327. Its registered office address is The
Courtyard, Shoreham Road, Upper Beeding, Steyning, West Sussex, BN44 3TN.